[Incident] Rest API and Dashboard outage

Incident Report for SlimPay

Resolved

Dear Customers,

The issue have now been resolved and the service has been resumed.
Please accept all our apologies for this unavailability.

The SlimPay team,

Posted Nov 25, 2019 - 18:52 CET

Identified

The issue has been identified

Posted Nov 25, 2019 - 18:51 CET

Investigating

Dear Customers,

We are currently facing issues on our REST API and Dashboard.

We are currently working on solving the problem. We will keep you posted with further updates.

Sorry for the inconvenience,

Your support Team

Posted Nov 25, 2019 - 18:36 CET

This incident affected: PRODUCTION (Remittance files, Web API, Checkout, Back Office).