SlimPay System Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
File API Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
CHECKOUT / CARD Operational
90 days ago
100.0 % uptime
Today
Backoffice / Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
BATCH Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
WEBSITE Operational
PREPROD Operational
File API Operational
Web API Operational
BackOffice / Dashboard Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
[Incident] Preproduction environment unavailability
Resolved - Dear Customer,

The incident have now been resolved and the access to the preproduction Back-Office/Dashboard/API is now available.

Please accept all our apologies for this unavailability.

The SlimPay team,
May 12, 12:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 12:13 CEST
Identified - The issue has been identified and a fix is being implemented.
May 12, 11:36 CEST
Investigating - Dear customer,

Our preproduction environment is currently unavailable. We are working to solve it.

We will inform you when it will be available again.

Sorry for the inconvenience.

The SlimPay team.
May 12, 10:26 CEST
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021
[Production incident] Troubles on card payment service
Resolved - [English version]
Dear Customers,
We experienced instabilities on our card payment service between 14:00 and 15:30 CET.
The service is now stable. Our teams will continue to monitor the situation until the end of the day.
We apologize for the inconvenience.
Best regards,
The SlimPay team,

[Version française]
Cher Clients,
Nous avons rencontré des instabilités sur notre service de paiement carte entre 14:00 et 15:30 CET.
Le service est maintenant stable. Nos équipes restent mobilisées pour suivre de près la situation jusqu'à la fin de la journée.
Nous nous excusons pour la gêne occasionnée.
Cordialement,
L'équipe SlimPay
May 3, 16:38 CEST
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