SlimPay System Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
99.99 % uptime
Today
File API Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
CHECKOUT / CARD Operational
90 days ago
100.0 % uptime
Today
Backoffice / Dashboard Operational
90 days ago
99.97 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
BATCH Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
WEBSITE Operational
PREPROD Operational
File API Operational
Web API Operational
BackOffice / Dashboard Operational
Network Operational
Card Operational
HELP CENTER Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
[Production] PLANNED OPERATION - A necessary update on Monday, January 30, 2023
Completed - The scheduled maintenance has been completed.
Jan 30, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 12:01 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 18:03 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment on Monday 30 January from 12 p.m.
We assure you that there will be no downtime or unavailability.
We will keep you informed about the progress of this operation.
Best regards,
The SlimPay team


[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le lundi 30 janvier à partir de 12h00.
Nous vous assurons qu'il n'y aura pas de temps d'arrêt ou d'indisponibilité.
Nous vous tiendrons informés de l'évolution de cette opération.
Meilleures salutations,
L'équipe SlimPay
Jan 20, 18:15 CET
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
[PRODUCTION] - [IMPORTANT INFORMATION] - Delayed SDD to the next execution date
Resolved - [EN]
Dear customers,
We confirm that the transactions affected by this delay will be successfully processed on Thursday 26 January as announced. You can follow their processing with our usual monitoring tools (Dashboard and/or API).
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous vous confirmons que les transactions impactées par ce décalage seront exécutées correctement le jeudi 26 janvier comme annoncé. Vous pouvez suivre leur traitement avec nos outils de pilotage habituels (Dashboard et/ou API).
Cordialement,
L'équipe SlimPay
Jan 25, 10:16 CET
Update - We are continuing to work on a fix for this issue.
Jan 24, 18:00 CET
Identified - [EN]
Dear customers,
Following an information from our sponsor bank, we would like to communicate that some of the transactions originally scheduled for Wednesday 25 January will be postponed to Thursday 26 January.
We will keep you updated on the evolution of the situation.
We apologize for this inconvenience and thank you for your understanding.
Best regards,
The SlimPay team

[FR]
Chers clients,
Suite à une information de notre banque sponsor, nous tenons à vous communiquer qu'une partie des transactions initialement prévues pour le mercredi 25 janvier sera reportée au jeudi 26 janvier.
Nous vous tiendrons informés de l'évolution de la situation.
Nous vous prions de bien vouloir nous excuser pour ce désagrément et vous remercions de votre compréhension.
Cordialement,
L'équipe SlimPay
Jan 24, 17:32 CET
Jan 24, 2023
[HELP CENTER] PLANNED OPERATION on Monday 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on our Help Center on Monday 23rd.
As a result, some articles will be temporarily unavailable, but the overall impact is likely to be low.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur notre Help Center lundi 23 janvier.
Par conséquent, certains articles de notre base de connaissances seront temporairement indisponibles, mais l’impact général ne sera pas significatif.
Meilleures salutations,
L'équipe SlimPay
Jan 20, 18:11 CET
Jan 23, 2023
[Preproduction] PLANNED OPERATION - A necessary update on Monday, January 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 12:01 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the pre-production environment on Monday 23 January from 12pm.
We assure you that there will be no downtime or unavailability.
We will keep you informed about the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de pré-production le lundi 23 janvier à partir de 12h00.
Nous vous assurons qu'il n'y aura pas de temps d'arrêt ou d'indisponibilité.
Nous vous tiendrons informés de l'évolution de cette opération.
Meilleures salutations,
L'équipe SlimPay
Jan 20, 18:26 CET
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
[PREPRODUCTION] - A necessary update on Thursday, January 19th, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 17:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 17:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update on the pre-production environment on Thursday, January 19th starting from 5 p.m.
For this reason, there will be a 30 minute downtime impacting only card payments.
We will keep you informed about the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une intervention sur l'environnement de pré-production le jeudi 19 janvier à partir de 17 heures.
Pour cette raison, il y aura une indisponibilité de 30 minutes impactant seulement les transactions par carte.
Nous vous tiendrons informés de l'évolution de cette opération.
Meilleures salutations,
L'équipe SlimPay
Jan 16, 15:18 CET
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