Resolved -
Dear Customers,
The incident have now been resolved and the signature of mandates is now resumed. An incident report will be provided upon request.
Please accept all our apologies for this unavailability.
The SlimPay team,
Jan 15, 17:52 CET
Identified -
The issue has been identified and a fix is being implemented.
Jan 15, 17:40 CET
Investigating -
Dear Customer,
Our production signature service is currently experiencing issues. Some signatures have failed. We are still investigating this matter and will inform you as soon as we identify the root cause of the issue.
We are sorry for the inconvenience and thank you for your patience.
Sincerely,
The SlimPay team
Jan 15, 16:25 CET