[Incident] Back-Office service outage
Incident Report for SlimPay
Resolved
Dear customers,

The issue have now been resolved and the service has been resumed.
Please accept all our apologies for this unavailability.

The SlimPay team,
Posted Nov 26, 2019 - 11:59 CET
Update
We are continuing to investigate this issue.
Posted Nov 26, 2019 - 11:23 CET
Investigating
Dear Customers,

We are currently facing issues on our Production Back-Office platform.
The team is investigating the issue. We will keep you posted with further updates.
Sorry for the inconvenience,

Your support Team.
Posted Nov 26, 2019 - 10:58 CET
This incident affected: PRODUCTION (Remittance files, Web API, Checkout, Back Office).