SlimPay System Status

All Systems Operational

PRODUCTION Operational
90 days ago
99.99 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.97 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Resolved - [EN]
Dear customers,

We would like to inform you that the winter time switching will take place on this week-end in our time zone. This means that our system's clock will be adjusted accordingly, and all timestamps displayed within our platform will reflect this change.
As a reminder, clock goes back by one hour and so does the launch of automatic tasks on your account and the generation of all types of REJ, NOP, SDD and SCT files.
If you have any questions or concerns, please do not hesitate to contact our support team at support@slimpay.com.

Thank you for your understanding.

Best regards,

The SlimPay team

[FR]
Chers clients,

Nous souhaitons vous informer que le changement d'heure d'hiver aura lieu ce week-end dans notre fuseau horaire. Cela signifie que l'horloge de notre système sera ajustée en conséquence et que tous les horodatages affichés dans notre plateforme refléteront ce changement.
Pour rappel, l'horloge recule d'une heure ainsi que le lancement des tâches automatiques sur votre compte et la génération de tous les types de fichiers REJ, NOP, SDD et SCT.
Si vous avez des questions ou des préoccupations, n'hésitez pas à contacter notre équipe de support à support@slimpay.com.

Nous vous remercions de votre compréhension.

Cordialement,

L'équipe SlimPay

Oct 24, 18:02 CEST
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - Chers clients,

L'incident lié à notre fournisseur cloud AWS est résolu.
Tous les services sont désormais rétablis et fonctionnent normalement.
Merci de votre compréhension et veuillez nous excuser pour le désagrément.

Cordialement,
L'équipe SlimPay

Dear clients,

The incident which was related to our AWS cloud provider, is now resolved.
All services are fully restored and operating normally.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The SlimPay Team

Oct 21, 11:08 CEST
Monitoring - Chers clients,

Nous souhaitons vous informer que nos services SlimPay sont légèrement impactés par un incident chez notre fournisseur de cloud AWS.

Nos équipes techniques sont pleinement mobilisées et travaillent activement pour surveiller la situation et réduire au minimum les perturbations que cela pourrait engendrer sur vos opérations.

Nous vous prions de nous excuser pour tout désagrément potentiel et vous remercions de votre patience.

Nous vous tiendrons informés de l'évolution de la situation.

Cordialement,
L'équipe SlimPay



Dear customers,

We would like to inform you that our SlimPay services are slightly impacted by an incident at our cloud provider, AWS.

Our technical teams are fully mobilized and are actively working to monitor the situation and minimize any potential disruption to your operations.

We apologize for any potential inconvenience and thank you for your patience.

We will keep you updated on the evolution of the situation.

Sincerely,
The SlimPay Team

Oct 20, 11:53 CEST
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025
Completed - The scheduled maintenance has been completed.
Oct 18, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:30 CEST
Scheduled - [FR]
Chers clients,
Afin d'améliorer la stabilité et la performance de notre plateforme, nous allons effectuer une opération de maintenance sur notre environnement de production le samedi 18 octobre.
L'intervention est planifiée à 22h30 et devrait durer environ 30 minutes. Une interruption de service est à prévoir pendant ce court laps de temps.
Nous vous prions de bien vouloir prendre vos dispositions et vous remercions de votre collaboration.
Cordialement,

[EN]
Dear customers,
To improve the stability and performance of our platform, we will be performing maintenance on our production environment on Saturday, October 18th.
The intervention is scheduled for 10.30 PM and is expected to last approximately 30 minutes. A service interruption is to be anticipated during this short period.
Please take the necessary precautions. We thank you for your cooperation.
Sincerely,

Sep 24, 17:56 CEST
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.