SlimPay System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
[PRODUCTION] - Important Information Regarding SMS Delivery to Italy
Resolved - [EN]
Dear customers,

We want to inform you about a technical incident that occurred today, March 20, 2026, which temporarily impacted SMS delivery to Italy.
This incident caused a degradation in SMS deliveries between 3:41 PM CEST and 4:29 PM CEST. During this period, some messages sent to Italian recipients were not successfully delivered.

We're pleased to confirm that our teams, in collaboration with our provider, intervened quickly to resolve this situation. SMS deliverability to Italy has been fully restored since 4:42 PM CEST, and our services are now functioning normally.

We sincerely apologize for any inconvenience this disruption may have caused. We remain fully committed to monitoring our infrastructure to ensure the reliability and quality of our services.

It's important to note that any SMS messages sent during the specified period were not delivered.

Thank you for your understanding.

Regards,

The SlimPay Team

[FR]
Chers clients,

Nous souhaitons vous informer d'un incident technique survenu ce jour, le 20 mars 2026, qui a impacté temporairement l'envoi de SMS à destination de l'Italie.

Cet incident a occasionné une dégradation des livraisons des SMS entre 15h41 CEST et 16h29 CEST. Durant cette période, une partie des messages envoyés vers des destinataires italiens n'a pas pu être acheminée.

Nous sommes heureux de confirmer que nos équipes, en collaboration avec notre prestataire, sont intervenues rapidement pour résoudre cette situation. La délivrabilité des SMS vers l'Italie est entièrement rétablie depuis 16h42 CEST, et nos services fonctionnent désormais normalement.

Nous vous prions de bien vouloir nous excuser pour tout désagrément que cette perturbation a pu occasionner. Nous restons pleinement mobilisés et continuons de surveiller nos infrastructures afin de garantir la fiabilité et la qualité de nos services.

Il est important de noter que les SMS concernés, envoyés pendant la période spécifiée, n'ont pas été acheminés.

Veuillez nous excuser pour tout désagrément.

Cordialement,

L'équipe SlimPay
Mar 20, 17:06 CET
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
[PRODUCTION] [Scheduled operation] - API security update on Wednesday, 11 March 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 11:52 CET
Scheduled - [EN]
Dear customers,

We are pleased to announce that we are planning a new API security update on the production environment on 11/03/2026 from 10:00 CET.

To strengthen the security of our APIs, the inclusion of the User-Agent header in your API requests is required.

You can refer to the official specification for the expected User-Agent format here:
https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

We will keep you informed of the progress of this operation.

Our team remains available for any further assistance you may need.

Kind regards,

————————————————————————————————————————————————————————

[FR]
Chers clients,

Nous prévoyons une opération de mise à jour sécuritaire de l'API en production le 11 mars 2026 à partir de 10H00.

Nous allons renforcer la sécurité de nos APIs et l'intégration du champ User-Agent dans l'en-tête de vos requêtes est requise.

Vous trouverez la spécification du format attendu pour le champ User-Agent dans la documentation officielle : https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Nous vous tiendrons informés de l'évolution de cette opération.

Notre service se tient à votre entière disposition pour toute assistance.

Cordialement,
Jan 8, 11:41 CET
Mar 10, 2026
[PRODUCTION] [Scheduled operation] - Update required on Tuesday, 10 March 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment tomorrow starting at 12:00 p.m.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production demain à partir de 12H00.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay
Mar 9, 14:37 CET
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

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