SlimPay System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[PRODUCTION] [Scheduled operation] - API security update on Wednesday, 11 February 2026 Feb 11, 2026 10:00-12:00 CET

[EN]
Dear customers,

We are pleased to announce that we are planning a new API security update on the production environment on 11/02/2026 from 10:00 CET.

To strengthen the security of our APIs, the inclusion of the User-Agent header in your API requests is required.

You can refer to the official specification for the expected User-Agent format here:
https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

We will keep you informed of the progress of this operation.

Our team remains available for any further assistance you may need.

Kind regards,

————————————————————————————————————————————————————————

[FR]
Chers clients,

Nous prévoyons une opération de mise à jour sécuritaire de l'API en production le 11 février 2026 à partir de 10H00.

Nous allons renforcer la sécurité de nos APIs et l'intégration du champ User-Agent dans l'en-tête de vos requêtes est requise.

Vous trouverez la spécification du format attendu pour le champ User-Agent dans la documentation officielle : https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Nous vous tiendrons informés de l'évolution de cette opération.

Notre service se tient à votre entière disposition pour toute assistance.

Cordialement,
Posted on Jan 08, 2026 - 11:41 CET
Jan 22, 2026

No incidents reported today.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
[PRODUCTION] [Planned Operation] - A necessary update on 2026, January 19 at 12pm
Completed - The scheduled maintenance has been completed.
Jan 19, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment 2026, January 19 from 12pm.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le 19 Janvier 2026 à partir de 12h.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay
Jan 13, 11:26 CET
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
[PRE-PRODUCTION] [Scheduled operation] - API security update on Wednesday, 14 January 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:00 CET
Scheduled - [EN]
Dear customers,

We are pleased to announce that we are planning a new API security update on the preproduction environment on 14/01/2026 from 10:00 CET.

To strengthen the security of our APIs, the inclusion of the User-Agent header in your API requests is required.

You can refer to the official specification for the expected User-Agent format here:
https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

We will keep you informed of the progress of this operation.

Our team remains available for any further assistance you may need.

Kind regards,

————————————————————————————————————————————————————————

[FR]
Chers clients,

Nous prévoyons une opération de mise à jour sécuritaire de l'API en préproduction le 14 janvier 2026 à partir de 10H00.

Nous allons renforcer la sécurité de nos APIs et l'intégration du champ User-Agent dans l'en-tête de vos requêtes est requise.

Vous trouverez la spécification du format attendu pour le champ User-Agent dans la documentation officielle : https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Nous vous tiendrons informés de l'évolution de cette opération.

Notre service se tient à votre entière disposition pour toute assistance.

Cordialement,
Jan 8, 11:40 CET
Jan 13, 2026

No incidents reported.

Jan 12, 2026
[PREPRODUCTION] [Planned Operation] - A necessary update on 2026, January 12 at 12pm
Completed - The scheduled maintenance has been completed.
Jan 12, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the preproduction environment Today from 12pm.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de préproduction aujourd'hui à partir de 12h.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay
Jan 12, 10:39 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Information: Upcoming API security update
Resolved - Bonjour,

Nous allons renforcer la sécurité de nos APIs et l'intégration du champ User-Agent dans l'en-tête de vos requêtes est
requise.

Nous vous invitons à mettre à jour ce champ rapidement pour éviter que vos requêtes ne soient bloquées.

Nous vous partageons le calendrier de l'opération de mise à jour sécuritaire sur:
- Environnement de préproduction : 14 janvier 2026 à 10h00
- Environnement de production : 11 février 2026 à 10h00

Vous trouverez la spécification du format attendu pour le champ User-Agent dans la documentation officielle : https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Notre service se tient à votre entière disposition pour toute assistance.

Cordialement,

————————————————————————————————————————————————————————————————————

Hello,

To strengthen the security of our APIs, the inclusion of the User-Agent header in your API requests is required.

We strongly encourage you to update this header as soon as possible to prevent your requests from being blocked.

Please find below the schedule for the upcoming security update:
- Pre-production environment: January 14, 2026 at 10:00 AM
- Production environment: February 11, 2026 at 10:00 AM

You can refer to the official specification for the expected User-Agent format here:
https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Our team remains available for any further assistance you may need.

Best regards,
Jan 8, 11:26 CET
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