SlimPay System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
99.99 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.97 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[IMPORTANT INFORMATION] [PRODUCTION] [Planned operation] - Product Release on Monday 1 December 2025 Dec 1, 2025 12:00-14:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 2025 - 14:28 CET
Scheduled - [EN]
Dear customers,

We are pleased to announce that we are planning a new product release on the production environment on 01/12/2025 from 12:00 CET.

- Fix for refund on SlimCollect Pay instant
- Allow R-transaction when SlimPay merchant IBAN account changed
- Management of the file created by client tasks,
- New job: Compute Merchant Bank Balance
- Reporting improvements: PSR

This update is already available in the preproduction environment.

Sincerely,
Slimpay team



[FR]
Chers clients,

Nous avons le plaisir de vous annoncer le déploiement d'une nouvelle version de notre produit en environnement de production le 01/12/2025 à 12h00 CET.

- Correction d'un problème de remboursement sur SlimCollect Pay instantané
- Autorisation des transactions récurrentes (R-transaction) en cas de modification de l'IBAN du marchand SlimPay
- Gestion des fichiers créés par les tâches client
- Nouvelle tâche : Calcul du solde bancaire du marchand
- Amélioration des Reportings: PSR

Cette mise à jour est déjà disponible en environnement de préproduction.

Cordialement,
L’équipe Slimpay
Nov 27, 2025 - 11:13 CET
Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
[IMPORTANT INFORMATION] [PREPRODUCTION] [Planned operation] - Product Release on Thursday, 27 November 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 14:46 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:46 CET
Scheduled - [EN]
Dear customers,

We are pleased to announce that we are planning a new product release on the preproduction environment on 27/11/2025 from 12:00 CET.

- Fix for refund on SlimCollect Pay instant
- Allow R-transaction when SlimPay merchant IBAN account changed
- Management of the file created by client tasks,
- New job: Compute Merchant Bank Balance

Sincerely,
Slimpay team



[FR]
Chers clients,

Nous avons le plaisir de vous annoncer le déploiement d'une nouvelle version de notre produit en environnement de preproduction le 27/11/2025 à 12h00 CET.

- Correction d'un problème de remboursement sur SlimCollect Pay instantané
- Autorisation des transactions récurrentes (R-transaction) en cas de modification de l'IBAN du marchand SlimPay
- Gestion des fichiers créés par les tâches client
- Nouvelle tâche : Calcul du solde bancaire du marchand

Cordialement,
L’équipe Slimpay
Nov 27, 12:45 CET
Nov 26, 2025

No incidents reported.

Nov 25, 2025
[PRODUCTION] [Planned Operation] - A necessary update on Tuesday, 25 November
Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 12:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 17:06 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment on 25/11/2025 from 12:00 CET.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.

This update is already available in the preproduction environment.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le 25/11/2025 à partir de midi, heure française.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.

Cette mise à jour est déjà disponible sur votre environnement de préproduction.
Cordialement,
L'équipe SlimPay
Nov 21, 16:43 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
[PRODUCTION] [Planned Operation] - A necessary update on Monday, 17 November
Completed - The scheduled maintenance has been completed.
Nov 17, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment on 17/11/2025 from 12:00 CET.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.

This update is already available in the preproduction environment.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le 17/11/2025 à partir de midi, heure française.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.

Cette mise à jour est déjà disponible sur votre environnement de préproduction.
Cordialement,
L'équipe SlimPay
Nov 13, 18:07 CET
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

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