SlimPay System Status

All Systems Operational

PRODUCTION Operational
90 days ago
99.99 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.97 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[PRODUCTION] [Scheduled operation] - Update required on Wednesday, 12 November 2025 Nov 12, 2025 12:00-14:00 CET

[EN]
Dear customers,
We are planning a necessary update operation on the production environment on 12 November from 12:00 noon.
We would like to reassure you that there will be no impact or downtime.
We will keep you informed of the progress of this operation.
Kind regards,
The SlimPay team
[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le 12 novembre à partir de 12H00.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay

Posted on Nov 06, 2025 - 16:43 CET

[IMPORTANT INFORMATION] [PRODUCTION] [Planned operation] - A necessary update on Monday, 3 November 2025 Jan 1, 2026 12:00-14:00 CET

[EN]
Dear customers,
As part of our continuous efforts to maintain a secure and high-performing environment, we are pleased to inform you that a new security update for our API is now available in the pre-production environment. The transition to production is scheduled for Monday, November 3rd.
This update brings two fundamental changes: the increase in the size of the Access Token and the removal of the JTI field.
We strongly recommend that you test your implementation on this pre-production version. This verification will ensure the continuity of your system's technical functionalities and avoid any disruption during the production deployment.
Please do not hesitate to contact our support team if you require assistance.
Sincerely,
Slimpay team


[FR]
Chers clients,
Dans le cadre de nos efforts continus pour maintenir un environnement sécurisé et performant, nous avons le plaisir de vous informer qu'une nouvelle mise à jour sécuritaire de notre API est désormais disponible dans l'environnement de pré-production. La mise en production est prévue pour le lundi 3 novembre.
Celle-ci apporte deux changements fondamentaux : l'augmentation de la taille du Access Token et le retrait du champ JTI.
Nous vous recommandons vivement de tester votre implémentation sur cette version en pré-production. Cette vérification permettra d'assurer le maintien des fonctionnalités techniques de votre système et d'éviter tout désagrément lors du déploiement en production.
N'hésitez pas à contacter notre équipe support si vous avez besoin d'aide.
Cordialement,
L’équipe Slimpay

Posted on Oct 27, 2025 - 13:48 CET
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the pre-production environment on 6 November starting at midday.
We would like to reassure you that there will be no impact or downtime.
We will keep you informed of the progress of this operation.
Kind regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de préproduction le 06 novembre à partir de 12H00.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay

Nov 5, 10:44 CET
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.