SlimPay System Status
All Systems Operational
WEBSITE Operational
PRODUCTION Operational
File API Operational
Web API Operational
Backoffice / Dashboard Operational
Network Operational
PREPROD Operational
File API Operational
Web API Operational
BackOffice / Dashboard Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2017

No incidents reported today.

Mar 27, 2017

No incidents reported.

Mar 26, 2017
Start Date: 25/03/2017 16:35 CET
End Date: 26/03/2017 13:57 CET
Cause: Due an major issue on our signature provider about their certificate filter. Our team chased the provider for have a fix.
Impact : Signature service was impacted.
Environnement: PROD
Status: Resolved (Service back as normal)
Mar 26, 15:34 CEST
Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017
Start Date: 22/03/2017 10:20 CET
End Date: 22/03/2017 11:30 CET
Duration: 1:10
Cause: Due issue based on our signature provider, signature service was impacted. We are waiting feedback from our signature provider.
Impact : Signature service was impacted.
Environnement: PROD
Status: Resolved (Service back as normal)
Mar 22, 11:35 CET
Mar 21, 2017

No incidents reported.

Mar 20, 2017
Completed - The scheduled maintenance has been completed.
Mar 20, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 CET
Scheduled - Environnement: PRODUCTION

Cher Client,

A des fins de sécurité, SlimPay va désactiver le TLS 1.0 à partir du 20/03/2017.

Le support est garanti pour le TLS 1.1 & TLS 1.2.

Les services impactés :
- Checkout : https://checkout.slimpay.net/checkout
- API : https://api.slimpay.net

Attention certains systèmes d’exploitation plus anciens ne supportent pas le TLS 1.1 et TLS 1.2 tels que Windows XP, Vista, Server 2008, Server 2003.
Nous vous recommandons fortement de mettre à jour vos systèmes avant la date de changement afin de pouvoir switcher sur TLS 1.1 & TLS 1.2 et de bénéficier d’un niveau de sécurité plus élevé.

------ English version bellow

Dear Customer,

To optimize security, SlimPay will deactivate the TLS 1.0 on March 20th 2017.

Support will be guaranteed for TLS 1.1 & TLS 1.2.

Impacted services:
- Checkout: https://checkout.slimpay.net/checkout
- API: https://api.slimpay.net

Please be aware that certain older OS such as Server 2008, Server 2003 do not support TLS 1.1 or TLS 1.2.

If you have one of the above mentioned systems, we strongly recommend updating before switching to TLS 1.1 & TLS 1.2, in order to benefit from a higher level of security.
Mar 6, 09:59 CET
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Completed - The scheduled maintenance has been completed.
Mar 15, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 CET
Scheduled - Dear Customers,

We got information from our signature provider an emergency works will be done this evening for apply patch/change on their crypto equipment.
During this operation our signature service will be unavailable randomly. Our infrastructure team will be in touch with our signature provider during this operation.

We are sorry about this short notice.
Mar 15, 20:55 CET
Mar 14, 2017

No incidents reported.