SlimPay System Status
All Systems Operational
WEBSITE Operational
PRODUCTION Operational
File API Operational
Web API Operational
Backoffice / Dashboard Operational
Network Operational
PREPROD Operational
File API Operational
Web API Operational
BackOffice / Dashboard Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2017
Resolved - This incident has been resolved.
Feb 20, 14:32 CET
Monitoring - Cause: SFTP Process was detected as stuck this morning. We restarted the service impacted and all is now running normal. We are monitoring closely the process for next hours.
Impact : Some SFTP interaction failed.
Environnement: PROD
Status: Resolved.
Feb 20, 11:24 CET
Investigating - We have currently some slowness on our SFTP server. Our teams are already working on it for fix this slowness. Update will follow soon.
Feb 20, 11:24 CET
Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Resolved - End Date: 14/02/2017 10:28 CET
The problem was solved (by redirecting to another provider).
Feb 14, 10:31 CET
Identified - Start Date: 14/02/2017 09:00 CET
One of our phone providers is not operating properly.
Impact : Some calls are not coming through.
Environnement: PHONE
Status: A back up plan has been initiated.
Feb 14, 10:25 CET
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017
Resolved - Cause: A Keystore file corrupted which impacted our scim signature. A backup was restored since the problem was identified. Our team will investigate the origin of this corruption.
Status: Fixed
Feb 9, 18:09 CET
Investigating - Start Date: 9/02/2016 16:42 CET
Impact : Signatures are unavailable
Environnement: PROD
Status: Under investigation
Feb 9, 17:43 CET
Feb 8, 2017
Start Date: 07/02/2017 11:30 CET
End Date: 07/02/2017 12:30 CET
Duration: 1h
Cause: Due some issue on internal process on our database we got some slowness during yesterday.
Impact : Some APIs call failed during yesterday and backoffice responded slowly
Environnement: PROD
Status: Resolved
Feb 8, 14:34 CET
Feb 7, 2017

No incidents reported.

Feb 6, 2017

No incidents reported.